I found a local breeder on Puppyfind. We talked for about 3 months before I made my decision to buy a puppy from her. I felt very comfortable with her, as she did with me. I decided on which puppy I wanted, it was a FEMALE yorkie, and she said she would hold it for me. We made arrangements for me to go over and give her a deposit the next day. My husband & I drove over, met her had a good talk & gave her our deposit. About 3 weeks later I get an email, not a phone call, from her telling me how sorry she was, but that the female puppy I wanted was in fact a Male. I asked how could this happen, & why did it take 3 weeks to figure this out? She offered to return my deposit, pick any other puppy that she had, or an identical puppy from a new litter. So when I called to try to find out about a paticular puppy, I was confronted with hostilaty & they refused to do business with me anymore. She told me that it was in their best interest that they return my deposit. I was actually relieved and fine with that... I contacted her by email a few days later asking where my deposit was and she said she sent it certified May 31st. Guess what, it's still not here. What actions can I take against this breeder? I've try contacting Puppyfind by email but no ones responded. Any suggestions would be greatly appreciated...
No, she's a different one, thank goodness. I almost say this was meant to be, because I found another Wonderful breeder that I'm dealing with right now. By the way, Max & Luigi, thanks for the Snuggle tip!
E-mail Jessica@puppyfind.com She is the only one I like to deal with and she is nice. Explain the situation and I imagine she will try to help resolve your issue. Otherwise, small claims court. Most likely the breeder doesn't exactly have the 'funds' right now and is stalling you...
I agree too, it sounds like a stall.....good old "The checks in the mail".... well fi she "sent" it certified, she can request a tracker on it. That won't take long, & it will say who did or in the real case "did not" sign off on it! Then tell her you'll come & get the cash from her once she has confirmed her bogus check is not in the mail. Then when she still doesn't cough it up, take her to small claims court. Did you have a contract or anything in writting about the refund of a deposit? Good luck!
When I gave her a CASH Deposit I made her give me a receipt for it with her signature on it, PLUS she did send me an email stating she didn't want to do business with me anymore and that they will refund my deposit back to me. My husband wants to take her to small claims court, but I know this will cost a fee for filing plus the time off from work to drive out there. BUT I hate the fact that she could do this to someone else if she hasn't already, and at least there will be a record on her if she tried to do it to someone esle.
Here's the latest. She sent me a tracking number for the piece of mail last night. I went onto the USPS site & it says she mailed it on May 31st. Her comment to me was she doesn't know why it didn't get to me and she'll have to check into it. I want to believe her, but Jeeeez this whole thing sounds fishy to me. How convienent for it to get lost.
Hmmmmm, how long should I wait before I take action now?
if it is on the USPS site, it may just be taking a while to get to you. I always give 10 days for mail through the USPS personally. The USPS doesn't track every single point in delivery the way that FedEx and UPS do.
I absolutely agree with you Miniyar & I plan to wait a sufficient amount of time before we do anything. But I know when I sent her something in the mail with a delivery confirmation, it got to her in 2 days. We only live about an hour and a half away from each other. So although I know it's possible it got lost in transit, I'm not willing to give her the benefit of the doubt, unless she contacts me. From day one I've had to instigate every phone call and email concerning this. She usually doesn't respond back to me at all, & that's what's most frustrating. It just seems weird that a breeder that's been in business for 14 years wouldn't play these games, and would be concerned about they're reputation. Don't you think?