Does anyone take their dogs to petsmart for grooming? I took Riley for the puppy bath a few months ago. When he came out he looked so scared and as I tried to walk him to the register he uncontrollably peed as he was walking. I never saw so much pee from such a little puppy. He was about 15 weeks old then.
I tried it again a month or so after that, he didn't pee (as much) this time but again was very frightened when they brought him out. He didn't care that I picked him up, he just wanted to leave. Normally when he sees me after I've been gone a while he nearly knocks me down to say hi.
So I tried a local groomer, someone who's been in business for about 15 years, just one lady. When I picked him up a few hours later he was the happiest little boy. So excited to see me and he kissed the lady goodbye. he wasn't in a rush to leave like when we went to petsmart.
I'm wondering why he acts the way he does when he's groomed at petsmart? Is it just the atmosphere or the people maybe? Every time I pick him up from there it doens't even look like he was groomed though. I asked them to shave/clip his hair to make it shorter, didn't look like they did that. He didn't smell so good either.
I was considering getting that Patriotic Pooch grooming thing done but with the way he's acted in the past I don't know if I want him going again. Anyone else have a problem there?
Personally, I've always used a personal groomer that's a friend of the family.
I suppose it's important to remember that Petsmart is a business - plain and simple. Now, if it works for them - fine, but in my experience, I have found that nearly all the services that places like Petsmart offer tend to produce more problems than solutions.
Perhaps the staff isn't well trained - perhaps they are under pressure to get as many dogs done quickly - perhaps your dog hadn't been socialized enough to cope with the stress of being away from his master in an unfamiliar store (and the people there didn't make an effort to make him feel comfortable).
For example, my father, who is a dog trainer, has often had puppies "trained" by Petsmart come to him because the dog has started developing odd behavioral quirks as a result of the classes.
Yeah they also said Riley was not so good and barked non stop. When he went to the other groomer she said he was an angel and slept in the crate when they were done with him. She was more pricey than petsmart but I'm just glad he was more comfortable there.
I have used them but than again, every one is different, you nener know if your going to get someone who is mean. When i used to take preston i would use the same lady there all the time., she was very good. I know take Damien to a new lady i found who is just as great and less money
Kula goes to PetSmart for grooming, but only to one particular groomer. I won't let any of the others touch him anymore. When I have, they haven't done a great job, or have done more than I asked and then I had to pay for the extra services (I probably could have screamed and hollered, but wasn't up for it that day). Anyway, if this gal can't get him in, forget it. I have a mobile groomer that can come to the house...more money but very convenient.
You know what, its really about the handling experience of the person. I groom myself, everyday. I have had owners ask what is the difference between here and other locations, because their dog used to hide under the bed when they got home. I'm not totally sure about what goes on in some places, but most dogs I don't have a problem with, even the ones who are a bit of trouble. I know why they are and beating the crap out of them is not going to improve the situation. Don't get me wrong, I've gotten really upset with some really spoiled, nasty dogs. It always ends up ok in the end. Keep in mind, some of the people that work in Petsmart are students, they don't have the experience to deal with untrained/undersocialized dog. Today I had a cute little Malipoo, very skittish and fearful, 6 months old, never been groomed. After about half an hour of grooming and praiseing for the right behaviors she settled down and stood like a statue, But I had to lay her down for the nails, she wasn't happy about that. I also Sing (with the radio)really loud while I'm working, so what happens is if the dog moves or acts up I stop singing, They usually like it when I sing, they think I'm talking to them. I actually figured that out one day a long time ago while grooming a nasty dog, he would be good as long as I was singing. The rest of the staff are used to it, I don't really sound THAT bad...
Cody goes to a groomer every six weeks I have used her for our last dog and have started Cody out going to her. He loves going to see Becky. Cody is a real mama's boy but he doesn't mind staying with Becky. I have used PetSmart only once as Becky doesn't have Saturday hours and we wanted to take Cody to my in-laws on a Sunday, it was about 3-4 weeks after he had gotten groomed at Becky's and he didn't need everything done, just a bath. I called PetSmart and they had an opening so I took him. He was fine when we left him and fine when we picked him up, I feel ok taking him just for a bath and brush but I don't know if I would have him fully groomed there, maybe in an emergency. They seem ok but my son had taken Cody to the dog park and there were some other guys there and they got talking about groomers and asked where Cody went, my son couldn't remember Becky's but he remember we took him to PetSmart so he told them that and they commented to him they had taken their dog there several times and decided they didn't like the way they treated the dogs. At our store you can watch them clip and brush the dogs but you don't see where they wash and dry them or create them! That is a concern to me. For me and my dog we will stay with "Clip and Care", Becky's place.
from my experience, i hardly trust the cashier to charge me correctly, let alone leave them for bathing. i do not think they find the brightest people to work there. i do not like to shop there any longer.
i think places like that have a high turn over, and low pay and maybe not as much experience. I think that when groomers have their own business, they seem to care more. For one they must love animals and this is how they make money and need repeat customers to make them successful. jmo
I was going to get Cider groomed there.. Except it was like 57 dollars minimum for her, and like 35 at other places in town. Even though she wasn't matted, and is well taken care of.. I just don't have clipping skills.
I've seen many scared dogs on grooming tables, and questioned their use of q tips in doggie ears. I was told by the vet that pretty much only vet people should play with q tips. A petsmart employee with not much experience isn't who I want touching my dog who could buck or flail at any moment if scared.
Instead I've given up and am waiting on clippers to arrive... so a few more months of botched doggie cuts, and I may learn.
When I was 15 I started as a bather at a grooming shop. I'm now 29 and been grooming for 12 of those years. The place I work at has been in business about 20 years. We are busy year round. Petsmart seems to only be busy in the summer for the once a year dogs. I know this because I have a friend that works there. We get so many dogs from petsmart and petco. They are into quantity and not quality. I even worked at petsmart parttime for a little while. OMG the work that left there! Mats still in dogs,or dogs still wet, uneven groom jobs! I couldn't belive it! I take pride in my work. They would just send them out and not care. Now I'm not saying all petsmarts are bad, but most of the dogs I've ever seen look bad. I would ask a vet who they recommend. We have vets that recommened us all the time, and I'm proud of that.Oh by the way, I found out that some the teachers at the school that petsmart sends their students too, have only been grooming 2 years! Scary huh.
***Edited By: halle on 6/24/2005 10:04:47 PM*** Reason: sp
My friend worked at Petsmart for several years, I wouldn't recommend their groomers, because I've seen many animals mistreated by the groomers that they hire. Alot of the groomers there are overworked and don't do a very good job, treat the animals bad, not to mention.. their $$$ expensive.
i have had words with the majority of the people the petsmart grooming by me employs, i see them and they are way too rough with the dogs, IMO. MAYBE we'll go there for a nail clip in a pinch, but usually i go there only for socialization. for my dogs, not me. for me i go to bars :P i found a lady near me and really like her, shes great, we went this morning for a nail clip. lcukily eskies dont need much grooming, i do it all myself.
In the first place they do not have good groomers. We took Max who is now 11 yrs.old to Petsmart to be groomed when he was about 3mo. old. He was cute way to short, just look terrible. I think it was nearly 30.00. So, thats when I decided to get my clippers out of storage. I have always groomed my schnauzers. But, not only are they not good groomers. the last time I was there one of the girls grooming was been really mean and jerking this little dog around like she was having a real hard time with him. Well, no wonder, the way she was treating him. I would'nt take nothing to Petsmart's grooming. It made me furious the way that dog was being mistreated. The owners should have found out what was happening.
I was in Petsmart today and I could hear one of the puppies barking away, he/she must have been in one of the cages.. and I heard the one groomer in there say "oh shut up already" and sounded really pissed off. They should be prepared for that.
Well I got Riley shaved down with a different groomer. Honestly I thought he'd look bad but WOW i think he looks so handsome now. I aboslutely love it. You can really see how muscular he is and he looks so tiny to me :)
When I can afford it, I take both Star and Petey to Petsmart for grooming. The first time we took them there I told them that Star and Petey are very close, and they didnt like to be separated. I dont think they believed me, because she said they had to put Petey in a bottom cage where Star could see him, because she refused to get into her cage until she could see him. Second time I told them the same thing and again they took Star back first and tried to get her into a cage, well since I was still holding Petey she wouldnt go, and another girl came running back out to get Petey...lol. Like I dont know how my dogs are going to react. But they did a really good job on both dogs and as long as Star can see Petey they were both happy. And Star loves the attention.
I took my dog to the petsmart groomers one time and when I asked them if they knew y he was so scared they said that some dogs are really afraid of the blow dryers they use. Know I take my dog to a personnal groomer and they said that they don't use blow dryers they let them air dry most of the way and then towal dry and brush them. When I took my dog here he was so happy afterwards.
Hi, I just wanted to put in my two cents.... I actually work in Petsmart Grooming, and I love the atmostphere. Everyone is differnent....so I can only speak for myself and my fellow employees. Everything there is very clean and very proffesional. Everydog that leaves is first inspected by the pet owner and we always make sure they are satisfied with their dog. The back room is kept as clean as possible and all accidents are cleaned up imediatly. There are 3 different types of dryers that we use to dry the dogs. If they get too stressed out then we don't use any of them. Some dogs you just cannot simply let air dry for obvious reasons. Qtips are NEVER used! Every pet that comes through is treated lovingly and with respect. I think that you should of course be picky about your dogs, but don't just label them bad groomers because they work at petsmart.