What do other breeders here tell people who ask you on the phone “what can you tell me about the pups you have?” I had a strange conversation with a caller today that I can’t seem to get out of my mind.
A woman called regarding an ad I had for my goldens. The conversations went on something like this.
Caller: I am calling about your golden retriever pups, do you still have some? What do you have? What can you tell me about them?
Me: yes, I do. What do you want to know? What you are looking for?
Caller: I want to know everything you can tell me. what do you have?
Me: I have 4 female and 3 males. They are light golden and about 9 weeks old. They are AKC registered, have all there shots up to date. They were dewormed and had their dewclaws removed. what else do you want to know?
Caller: I don't know, what more can you tell me about them?
Me: what do you want to know?
Caller: I don’t know, what do you usually tell people? Tell me everything you can about your dogs.
Me: I am not sure what you mean by everything, but I’ll be happy to answer any specific questions you have. What are you looking for?
Caller: I don’t know… I want to know everything you can tell me about your dogs… what people usually ask you? What do you usually tell people about your pups?
(by now, I am starting to get irritated but do my best to hide it)
Me: It is not like I have a prepared sale pitch I gove people if that is what you are looking for. I told you what I have. Different people have different questions that apply to their different unique situation, needs and expectation. Usually people come and see the pups and parents. We talk, I answer their questions, show them the pedigree, health certificate records and what ever else they ask for and if they like what they see they buy one. If you have specific questions, just ask me and I’ll tell you what you want to know.
Caller: well... I... ah... oh... hmm... No thank you.
Then she mumbled something that sounded like “idiot” and hung up.
What the heck was that all about? What the heck was she expecting? I am not a mind reader. With out knowing what she is looking for, I could spend all day talking about my dogs.
I have been analyzing that conversation in my head all day trying to figure out what I did wrong and what I could have said differently. It is driving me nuts.
Hi, I wouldn't worry about that caller. There are a lot of very strange people in this world. Very rude aswell to call you an idiot. Forget about it and just put it down to the fact that some people are so sad that they have to be rude .
Over the years I have had several Phone calls of this nature. I told one person--I know everything about my dogs and it would take a couple of years to tell you what I know, so you need to be more specific. These people are usually NOT buyers, but another breeder calling to see if they can find a way to make you look bad. On many pages of my site, I tell potential buyers to learn a lot about the breed they want--THEN email and ask specific questions. It is not my job to tell you "everything" I know. And I expect some information back from them as well--all listed on my site, so they have no surprises.
i had one simular she stated 15 questions and stated she wanted german working lines as number one..well i called her as it would have taken for ever to email her...so she was an arrogent snot..my ad explained the pups were so much as pets and so much for show/breeding..and they were 100% american lines Champion sired and I had gone on and on on the sire and his record and all..well just shows she is dumb as a box of roacks...so I tried to explain...and then she wanted this and that and more...but she would not tell anything about her her sittuation or what she was looking for..She wanted the pet price but wanted to show...yeah sure she wanted to show..she didnt know the difference in imports and american lines...two different circuits...way different looks and temperment...Oh how I wanted to shake her snotty self...She wanted me to get a web cam and let her see the pups too...I told her I have a digital cameria and a dvd camcorder i am certainly not buying more stuff especially sub standard web cams..and i just told her I could not sell her one and she should look else where as what I had she didnt want...She wanted SCH titles and pedigree to show and I tried to explain that we were not breeding those type...she still didnt get it..Now...even thought I dont breed them I do know she could never get a quality SCHIII on both parents and in pedigree for the price i advertised the pet pups...They go for over 1000 for sure..most several thousand for ligimate good pups from titled dogs...and she acted like money was no object...and I asked her why she responded to my ad since it obviously was the furthest thing from what she wanted...I was actually pulling my own hair out talking to her...so frustrated...some times people want the moon but they are looking for the cheap price...I have had other breeders and show folks calling too you can tell...I sell pet price affordable to families but if they want to show and breed I have the price just about what the other good breeders have...
I have had similar calls. I generally end up telling them what you did, tell them I am happy to answer any further questions they have, if they keep going all stupid like your caller, I turn the tables and start questioning them on their living situation, what their intentions are, what I require of a new home, etc. That usually takes care of any further calls from them, or gives me enough info that I know their not getting one, lol
More then likely the person was wanting you to tell her about ofa hip and elbow ratings, wether the eyes and heart had been cleared by specialist, about the lines, worming, show or combination. What you did with your dogs, work, show or combination. If the relatives were titled, brothers sisters, what titles, parents grandparents history of health, longevity and what type of temperaments had been produced in similar breedings. That would be my assumption.
She was probably calling to "test" your ability to have that kind of information on hand. There are many people who think that kind of game is fun to play.
I am not a breeder, but I have spoken to a few before I got my weim & I knew that I had to research the breed first & then come up with specific questions for the breeder.
I believe that the caller was what we used to call a "shopper" when I worked at a Resort contact centre. These "shoppers" didn't know where they wanted to go or what they wanted to do on vacation, but only knew that they had to go.
I, as a possilbe buyer, would have expected nothing less than what you told the caller.
I think that you handled it fine. That's just such a blanket question....you could've been there all day giving her a biography of the parents and the puppies....let her try doing some research and calling you back with some specifics!
I had a Golden Retriever when I was younger. He was more reddish though. Very beautiful dog and just loved to play. I adored him. My mother hated letting him in the house because he would just sweep off tables with his long tail. I personally thought it was great that he was dusting for free! haha I spent all my time with that dog! His name was Bo.
So, where are pictures of the puppies and the mommy? I wanna see them!!??
Maybe she wanted to know if they're good with kids, other pets, easy to house train, blah blah blah. Perhaps she has never owned a dog before so wanted to know everything. I myself will not sell a puppy to a first time dog owner. I know that sounds terrible but I just don't want one of my babies to be a guinea pig for a possible incompetent owner! Do any of you ever get the "are they house trained yet?" question regarding 9 week old puppies?! That question ruins your chances right there too because obviously there is total lack of any puppy knowledge with that question!
jUNO i WOULD DEFINATLY HAVE TO SAY THAT THE IDOIT WAS THE OTHER PERSON. I WOULD BET YOU ANYTHING ITS ANOTHER BREEDER JUST CHECKING YOU OUT TRYING TO GET INFO ON YOUR DOGS TO TRY AND MAKE YOU LOOK BAD. MOST PEOPLE DONT BUY FROM PEOPLE LIKE THAT. IT ALWAYS MAKES TEM LOOK BAD TO TALK ABOUT YOU TRUST ME I SEE THAT EVERYDAY. PEOPLE WHO ARE SERIOUS YOU NOW RIGHT AWAY I DONT DEAL WITH DIFFICULT PEOPLE THEY ARE ALMOST ALWAYS REAL IDIOTS AND SHOULD NOT HAVE A DOG ANYWAY. CHIP UP DONT LET IT GET YOU DOWN . ITS NOT IMPORTANT AT ALL . ITS JUST A SNOT NOSED BREEDER. UNFORTUNATLY YOU RUN INTO THOSE TYPES IN EVERY BREED.