We recently got back from a 2 week vacation away. We boarded Lucky (1 y.o. brittany) w/ a woman recommended by both an agility instructor and our vet. We wanted a place where Lucky wouldn't spend the whole time in a crate, and this woman has 10+ acres. Even better, the woman would do some obdedience training as part of the package.
I won't go into all the details, but when we picked Lucky up last night, he had matts on both his ears (multiple 1/2" diameter). During our "debrief" session in her office, I caught a flea hopping on his nose. She said, "Really? That's unusual." We brushed out ALOT of fur when we got home. I'm left wondering if he went 2 weeks without being groomed in any way.
Am I being unrealistic to expect a little brushing for $60 / day? Or just put out about a $900 boarding bill?
The vacation was great, but I've got the "I've gotta go back to work blues" already.
She said she didn't try to attach the ear matts because she "didn't want to stess him." I'm trying hard to keep an open mind, because some of things she told us pointed out things we were doing wrong as owners. But maybe she doesn't enjoy the grooming part...
A week before the trip he had to spend a full day with her so she could evaluate him (make sure he could get along w/ other dogs, etc.). Her normal rate is $50/day. She set his rate at $60/day because he whined when she put him in a crate.
Oh, yeah -- and she said that another dog that went home that day *maybe* had KC. ("That's only happened one other time in 17 years.") That could turn out to be canine influenza because it is making the rounds this year.
Wow, that is an outragous price for boarding. Most places charge between $8.00 to $30 here in Colorado. My normal rate is $10 per day if you bring the dogs food. And I live on 40 acres and play with the dogs. For $60 a day for 2 weeks your dog should have come back show ring ready.
He's your friend,your partner,your defender your dog.You are his life,his love,his leader. He will be yours faithful and true to the last beat of his heart.You owe it to him to worthy of such devotion
I'd say that was a lot of money to pay in the first place, and with the type of dog you have it should have been an obvious task for this woman. It's a pretty lame excuse that she gave, you can groom a dog carefully, and offer treats if they're anxious. I would certainly go back to her, and express your concerns.
Pitpat, thats insane. Mine go to Camp Bow wow. http://www.campbowwowusa.com There are web cams so you can watch them during play time. They do medications, raw diet, cooked diets (they have a full kitchen), anything you want free of charge. They even made Riley scrambled eggs because he wasn't eating. Things like baths are extra. Its about $20-30 per night depending what area you are in. $15-20 for day care. My pups LOVE it and I won't send them anywhere else.
I put Riley in this one kennel before I found the camp. They crated him almost the entire time and gave him food that wasnt his because he broke out in a horrible ear infection the day I picked him up. I was po'ed.
http://www.ashleyspets.com "A dog is not almost human, and I know of no greater insult to the canine race than to describe it as such.
When presented with the water trough at agility class, Lucky has always politely declined. I was surpised to hear that he spent much of his "vacation" swimming in the pond there. I didn't know how that would effect his coat. Regardless, it didn't seem right that I spend the first night back by cutting out matted hair.
As far as the price is concerned, I figure she is free to charge whatever she wants. And I'm free to go elsewhere.
WOW, in two weeks your puppy already had matts, thats pretty quick. But they should have groomed them like they said they would!!! I wouldn't have payed them full price until they got all my precious dogs mats out and got any fleas or such things off her. sorry you had to come back to a not so fun situation!