My bf and I just bought an English Bull dog from a Puppy store last Saturday. We were told that she was checked by a Veterinarian that very morning. They said that she had all her shots, and checked out to be a healthy puppy. They said that she comes with a 15 day health guarantee and that she was covered for 1 yr of genetics diseases. They would email her immunizations to us, we have yet to receive that as well.
We took her to our family Vet whom has cared for ours family pets for over 15 yrs. We were told that she has a heart murmur and it was severe. There was no way they could sell this puppy to anyone.
Our Veterinarian did not want to start the puppy package and says that we should contact the puppy store immediately to notify them of the situation. Our Veterinarian says that we need to get her seen by a cardiologist for an ultrasound soon and then at that point we could only determine how severe it is.
Part of me wants to believe this is a mistake on the Veterinarian's part. I keep wanting to believe our little girl will grow out of it and that she'll be fine. I'm going to bring her to another Veterinarian to get a second opinion. I feel knives slicing away at my heart with the thought of our little girl suffering. I know already how devastated I would be if something happened to her.
My bf is saying that we both need to understand that we may have to prepare for the worse. We both agreed that we regardless she didn't ask for this and we need to care for her as she is our little girl.
We have been getting different stories and numerous lies along with the runaround from the people at the place we bought our little girl. We don't get calls returned as they say they would. It tears our hearts... But now that we have her we are attached and love her so much. She is part of the family. We will care for her and give her the best life we can.
Any advice on how to deal with the people who deliberately lie to us over and over again.
Your post both angers and saddens. You are wonderful people to take this on as it certainly looks like you will have a rough road with your little girl. A couple of years ago we checked out a puppy at our vets within a day of purchase and had to return it to a breeder who lied to us. She and her vet were in cahoots. Our vet contacted hers and threatened to expose them. I still get upset thinking of how she took him from me, threw him in her house and I heard him cry. I am sure you will give her the best care and as far as dealing with the store you should definitely report them. Maybe someone else here can give you some ideas of who to contact depending on where you live. They should not be in the business of 'traffiking' sick animals. Bad publicity or charges may help to stop them. Having them investigated could also uncover a puppy mill somewhere. Please let us know how your baby-bully is doing.
Its so easy to become immediately attached to them. But since they won't return your calls I would go directly to the store where you got the puppy and take along the necessary paperwork from your vet. They obviously were not honest with you right from the start and need to know that they can't get away with it. I'm sure that you payed quite a bit for this puppy, and expected to get one that is healthy and will live a long life with you. Even if you are planning to keep her, I would approach them with this information. Best of Luck!!
Another good reason to buy from reputable breeders. "Stores" of any kind usually sell substandard puppies. and their guarantees are worth the paper they're written on. I would be seeking small claims court and soon....
As a strong believer in adoption, I just avoid pet stores altogether. They are just in it to mass-breed and make lots of money. The best option is to buy from a private breeder or rescue one of the thousands of homeless dogs from a shelter. Sorry to hear about your misfortune though..
Stacy K * Dogs are not our whole life, but they make our lives whole. ~Roger Caras
We obviously all are not up to your impecable standards. Wow, cut people some slack. Regardless of where they got the puppy, they obviously love it and it deserves the best of care and attention. The puppy had no control over where it was bred or born, and deserves love too.
Nope if you support puppy mills, you are not up to my standards. Not even close sorry. Yes the puppy does deserve to be loved, and no it is not the puppies fault. But for every puppy that is purchased at a pet store, many more die from either drowning, snaped necks, or electrcution (sorry for the bad spelling).
The info is out there if people would look. If the pup wasn't purchased, they wouldn't be heartbroken, and slowly as people stopped purchasing puppies from pet stores. Puppy Mills would disappear.