I have had a HORRIFIC time out of my vets over Pet Meds. I decided to use them for obvious cost factor and my vets will not approve for Pet Meds. Pet Meds even sent me a letter to tell the vets to give me a legitimate medical reason why they are not approving it. I use Banfield (affiliated with Pet Smart) and I will say I will NEVER use them after this insurance runs out. I'm on the phone with Banfield more than any other vet I have ever had about one thing or another and have blatantly caught them several times price gouging. It's uncalled for. Anyone else with any experiences or suggestions?
The only meds I get from the vet are my Comfortis tablets each month (April-October). I never order them online because I have received expired meds in the past. Other than that, I get my dewormers (including Ivomec) at Tractor Supply. That way I can walk in and look at exactly what I am buying, check dates, etc.
If you need help, ask God; if you don't, thank God.
I have never used PetMeds. I have always had a life long relationship with my vets, and as a groomer they have always helped me out. I do have to say that I do not use vet flea stuff or heartworm meds. So I don't have to worry about those prices. I prefer all natural flea and tick sprays. Most horse sprays also take care of the mosquitos.
Your first mistake is using Banfield. Big corporations have no business owning veterinary hospitals. I have yet to hear anything positive about their veterinarians or their Dog Training. It really would benefit you and your pets to establish a relationship with a private practice vet.
Lots of vets have issues with Pet Meds. From their side of things Pet Meds is nothing but an obnoxious bully and their CS people get downright nasty on the phone if they don't get the vet to prescribe meds and they in turn lose business.
"Pet Meds even sent me a letter to tell the vets to give me a legitimate medical reason why they are not approving it."
I can totally see a CS Pet Meds rep just being that obnoxious and doing something like that. Who are they to tell your vet what, when, and how they should conduct their business. Besides which, being a part of a corporation, your vets hands are probably tied more than a regular vets hands would be. A private practice vet can dictate their own rules and bend them when they feel it is OK. When dealing with a corporation, your Vet answers to someone in the corporate world whose degree is probably in business and not Vet medicine.
My advice is to walk away, and establish yourself with another Vet.
Only 1 of my dogs goes to Banfield, the other 2 are with a private practice and that private practice has also said they will not allow Pet Meds to fill their prescriptions. The medications at Pet Meds are the same. I would obviously check the dates. The problem here is that the vet offices, private & corporate because it's only a franchise are owned by 1 man by the last name Robinson. Out of all the vet offices here, and there are quite a few, only 1 of them takes after hours emergencies because of them all being owned by this 1 man. Quite the monopoly.
OxfordBostons, I also get most of my other meds from Tractor Supply or Farm Coops. They're the same meds as at the vet. I give their shots, all except for rabies, the state mandates that. Their shots come with shot records, fill it out, it's really easy.
It's not the first time I've had issues with Banfield, more so than the other vet offices. It's really quite infuriating. These vets get some serious money out of me, the heartworm meds & flea meds really are not going to be that much out of their pocket, considering all the other money I spend with them. Money isn't the issue, it's the principle. Oh, and BTW, does anyone think it is a bit odd that every Banfield receipt that I get has a $47 charge for grooming and nail clipping? I could take a puppy in for a check on the color of his tongue and they would give him a grooming and a nail clipping...confused on that one. I disputed the charge and they said, "it's standard". Honestly, I don't know how they could even give a proper grooming or nail clipping when I stay with my dog the whole time and they only leave my sight for a matter of maybe 3 - 4 minutes at any given time.