bella- i have yet to find anything that actually works on my american eskimo's tears. one of them has a blocked duct so it runs constantly. i forget what kind of dog you have- a maltese? i am guessing white or you wouldn't be asking... people have suggested many things...you can add apple cider vinegar to their water daily till they go away then every other or so as maintenance. this will make the tears clear, not stop completely. the tear products at petsmart, etc, i do not like as you have to ba a nazi- 3X a day for weeks to get results. i heard milk would help them tried that, no go. heard peroxide, and do not think peroxide+eyes=a good idea. i tried the ACV and they wouldn't touch the water- can't blame them, as it smelled...like vinegar! if you can be careful, you can wash the area with a whitening shampoo and that could help. i wash snoopy's face a few times a week when they get bad, and once a week use a little of the whitening shampoo on the area. on the whole, as they are simply a cosmetic problem, i'd rather play with him than chase him around with tear cleaner! all dogs tear, it is just easier to see on white dogs (duh) if it seems excessive or very wet all the time, have your vet look at it as it could be blocked. they will put drops in and use a UV light to see if the eye is draining properly. snowball had this and the drops cleared it up and she has no stains. the drops did not clear snoopy and the only 'cure' is to be put under and have it flushed, but it tends to come back when that is done. so for his and my happiness, i'll stick to cleaning his face. it can also be a result of the food/water they get. if your water is high in rust this can make tears and saliva stains worse. you can try running the water thru a brita if you want, if yor water is public and high in chemicals. hope this helps!
I have a white Bichon...so we have the tearing problem...I use the peroxide on her stains and it does help if you do it every day. I use a q-tip and she is good about holding still. I tried the vinegar...didn't work..tried the store solutions...didn't work. I do put liquid silver in her water..which is a natural antibotic and that along with the peroxide seems to make it better...not completely gone, but better. I've done alot of reasearch and one thing they think causes more staining is a higher protien diet...so I'm gradually switching over to a lower protien diet and see if that makes a difference. Some people say that if you give them bottled water that helps...I didn't go that route. Some also say that it is caused by the coloring in the diet. Some say to give them a rolaid tablet a day that the calcuim helps...... I don't think there is any one thing that will "cure" it...it is just a trial by error thing.
Two things that I know will work, after buying everything out there. Eye Envy, which I order online, and peroxide mixed with cornstarch, which is less expensive. I use a toothbrush to put it on. You will probably have to do this two or three times a week. I have Maltese, and one has real bad tear stains. It does work, but you have to keep after it.
During experimentation in our kennel with FOLIC ACID to eliminated cleft palates, we discovered that 400 mcg of Folic acid given orally daily to a dog will eliminate tear staining. ALSO dye is doig food will cause this AND improper PH in the tears and saliva will cause this Change dog food and give folic acid, sold over the counter in the vitamen section.
I use Hydrogen peroxide with a toothbrush. I used to use a q-tip but found a toothbrush works best. Just be careful not to get it in the eyes. I have a Malt/Pom mix. He looks more maltese and his face is white.