I thought airlines were suppose to care about animals. Are we going to allow these stupid people from not doing their jobs. I just sent a puppy out today 4/2/2007 and she had a four hour delay in Denver, Colorado. The airline never fed her or watered her. She hadn't eaten since 9:30 pm the night before. That 8 week old puppy should have been fed within twelve hours and never was. She was soaked to the bone with urine. This airline needs either to stop having delays or something done with moveing puppies. This made me so mad because I told the airline when I made the reservations to fed and water her. Nothing got done. I'm never using this Airline anymore and I liked it because of some of the people.
gosh that is so awful that they did not take care of your puppy. maybe it was just the one airlines your puppy went on. Why did you send a puppy on a plane alone, you know they are not going to take really good care of your pet, someone that knows the pup has got to be with him as he is on a plane, we'll that is how i feel about dogs going on planes.
I just got a puppy shipped to me on Saturday via Delta. She missed her connection in Salt Lake City and had to sit there for 10 hours before the next flight. She hadn't been fed or watered, even though there were dishes and food attached to her crate. I am very disappointed.
The failure to plan on your part doesn't constitute an emergency on the part of the airline. Before you start bashing the airlines, what did you do as far as planning goes? Did you leave instrutions, food, water, check weather forecasts about possible delays? Edit-You wouldnt send a baby this way, but its ok to send a puppy, and its everybody elses fault but your own. I would never ship a puppy via an airline, too many things that would go wrong. And I have lost puppy sales because of my choice.
I like him a lot better than I like most people. To you he's a dog. TO me he's an adopted son who is short, hairy, walks on all fours and doesn't speak clearly. I have no problem with any of these. <
don't blame the airlines. They loose 10,000 pieces of luggage a day - a DAY!! Your puppy is YOUR responsibility!
This puppy suffered because YOU shipped it! Reputable responsible breeders never ship puppies. You are lucky she didn't die from low glucose levels or dehydration from going so long between meals. RR breeders want to meet the people getting their puppies. They do home checks.
As for the poster who had a puppy shipped to them - so you have no idea what sort of filth your puppy could have come from? You didn't meet either of the parents? Sounds like a real good move to me.
The airlines that accept a dog ARE responsible to feed and water the dog in transit. They even ask to fill out the form when the dog had food and water last time and when the next feeding is due. They should have done it! Someone dropped the ball and you should complain to them and request a refund for shipping. Many reputable show breeders ship puppies and adult dogs worldwide, and airlines are responsible to take care of them in transit.
"A dog is the only thing on earth that loves you more than he loves himself" - Josh Billings
THE AIRLINES ARE SUPPOSE TO FEED AND WATER YOUR PET IN BETWEEN FLIGHTS. THEY EXPLAIN THIS TO YOU PRIOR TO SHIPMENT. MANY REPUTABLE BREEDERS DO USE THE AIRLINES FOR SHIPPING AND TO AND FROM SHOWS. I WOULD DEFINATLEY COMPLAIN AND DEMAND FOR SOMETHING TO BE DONE ABOUT THIS. IT ISNT YOUR FAULT, GOOD AMOUNT OF MONEY WAS PAID TO SHIP YOUR PUPPY AND THE AIRLINE SHOULD HAVE DONE THEIR PART.
I ship frequently for years now and have never had a major problem. There are only two airlines I would use though. They are Continental and Northwest. Continental is the 'best' as far as caring for your pet. They are very hands on and always know exactly where your pet is. From plane to airport, some one has their hands on your puppy.
Delta has been less than stellar and often seem irritated about having to 'deal with a puppy'. I don't use them unless they are specifically requested. I had an adult shipped to me from Texas on Delta, and there was a delay and they had to send her to Detroit. It was closing time and they wouldn't let me drive to Detroit to pick her up that night, so they put her in a boarding kennel. I threw a fit, because I didn't know what type of a place my dog was going to and I didn't want her to bring anything back to my house--parasites or disease.
I was very mad indeed, but I was wrong, because she had been fed, watered, allowed to potty and was in excellent condition when I picked her up first thing the next morning. All this extra care was given at no additional charge. So even Delta isn't that bad.
I have never used United and have no reason to.
OP--During the delay was the airport where the puppy was held over contacted? I would have probably called and specifically requested that the puppy be fed. Though I am sure they would NOT want to let it out to potty because of liability reasons. That is why they require absorbent bedding.
Boxers are like cookies you can't have just one :)
First off... "allaboutdogs" I love the Shiba in your avatar!
I have agonized over whether to ship our pups by air. Still not really comfortable with the idea.
I will say though, that since we are on a puppyhunt for a male from a show kennel, there are many reputable breeders that care about their dogs that do ship by air. Virtually all of the top Husky kennels ship by air.
So sorry you had a bad experience, I would defininately complain and ask for a refund. It is in the paperwork you sign that they take care of the pup's needs while in transit.
I know when Ruffian was delays, over night at that, the airline was contacted and I requested that they take herout, and feed and water her, infact she had a care package with her in case something like that had happened. It was upsetting sure, she was left because the pilot refused her, but she was taken care of just fine, because I kept tabs on her flight.
And like Mafia said my next pup will probably be shipped as well, but not until 12 weeks either, a 12 week old pup can handle a 4 hour lay over.